# Integrate BotPenguin with Nimble CRM

#### **Step 1 of 4: Login to BotPenguin Account and Select Application to Integrate** <a href="#d9lj3i8thqkn" id="d9lj3i8thqkn"></a>

1. Login To Your BotPenguin Account, Select The Bot You Want To Integrate With OntraPort CRM.
2. Now, Click The **‘integrate Tab.**

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FoFIlTLS1DEo6Edc0BZmU%252F0%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=e1be3927&#x26;sv=1" alt=""><figcaption><p>Bots</p></figcaption></figure>

3. The Integrate Window Will Open Up. Make Sure You Are In The **“All Integrations Tab.”**
4. A List Of All Native Integrations For BotPenguin Will Be Available In This Window.
5. Now find Nutshell CRMBy-
6. Either Scrolling Down The List
7. Or By Typing In **‘Nimble CRM’** In The Search Box With The Placeholder “Search Integration By Name.”
8. Now Click On The **‘Connect’** button As Shown Below.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FUQu7qu3FvtqnF8UQk4Iy%252F1%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=db0b4f23&#x26;sv=1" alt=""><figcaption><p>Third Party Integration</p></figcaption></figure>

#### **Step 2 of 4: Find your Authorization Key/Token in App Account** <a href="#ag4uycp6jcd8" id="ag4uycp6jcd8"></a>

1. To complete the process, you need to fill out the API Token.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252Fubgl9DBZNb1hgDSnEMPu%252F2%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=96099cf2&#x26;sv=1" alt=""><figcaption><p>Third Party Integration</p></figcaption></figure>

2. On your Nutshell CRM dashboard, click the **Settings Option** (with the gear icon under settings). It will be on the leftmost side of your dashboard.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FFZs0vF1gZejeQoYWsmPK%252F3%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=d89e2b34&#x26;sv=1" alt=""><figcaption><p>Nimble CRM</p></figcaption></figure>

3. It will take you to your **Account Settings.**
4. Under Account Settings, navigate to the **API Tokens** tab.
5. Under the **API Tokens** tab, click on the **Generate New Token button.**

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FtUQ551EZbnyOyPKuNhmy%252F4%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=53025036&#x26;sv=1" alt=""><figcaption><p>Nimble CRM</p></figcaption></figure>

6. Now enter a name for your **API key** and click the **Generate button**.
7. Copy and paste the **API key on** BotPenguin.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FK2EQZHJobZimqrInzt7K%252F5%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=6dfb18e0&#x26;sv=1" alt=""><figcaption><p>Nimble CRM</p></figcaption></figure>

#### **Step 3 of 4: Enter Authorization Details and establish connection with your App** <a href="#b4yb9dc2a4l0" id="b4yb9dc2a4l0"></a>

1. After Filling Out The Details, Click Connect.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252Fjryh49Xj9wwl3t7haQiJ%252F6%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=d9eb94c5&#x26;sv=1" alt=""><figcaption><p>Third Party Integration</p></figcaption></figure>

2. Look For The Notification “Connected Successfully” For Confirmation.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FevzuzYyewGcNoz8ft5kg%252F7%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=5e260d16&#x26;sv=1" alt=""><figcaption><p>Third Party Integration</p></figcaption></figure>

3. Also, your Nimble integration will show the message **Installed** in the Integration List.

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252F0NFltT5YWfsRqo62lDPg%252F8%3Falt%3Dmedia&#x26;width=300&#x26;dpr=4&#x26;quality=100&#x26;sign=590a7484&#x26;sv=1" alt=""><figcaption><p>Third Party Integration</p></figcaption></figure>

#### **Step 4 of 4: Test your Integration Set up with Data** <a href="#u4zud8sesq49" id="u4zud8sesq49"></a>

Once you have established a connection between **BotPenguin** and Nimble CRM and complete the mapping, you are ready to go for your first test lead. You can test your integration setup by creating a dummy lead on the bot. This lead should appear in your BotPenguin dashboard and theNimble CRM you have integrated.

#### **Still Not Working, Let’s Troubleshoot!** <a href="#beclbzcm48ug" id="beclbzcm48ug"></a>

If you are not getting dummy leads from your Bot to Ontraport CRM , it may be due to multiple reasons:

* Wrong Authorization Details added- You will be required to check and see if all the authorization credentials such as API Token, API key, and/or URL has been entered correctly.
* Free plan- You are not subscribed to the paid plan on BotPenguin as integration works only with the paid plan.

If everything is correct and you cannot move forward, write to us at <contact@BotPenguin.com>. We will respond within 48 business hours.
