Triggers

This page contains all the necessary information in details regarding the Triggers sections of the website chatbot settings.

Interactive Guide

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The Triggers section allows you to define when the chatbot should appear on the website or mobile screen. Here’s how you can configure it:

1. Timing for Desktop Trigger:

   • Set the delay (in seconds) after which the bot should trigger on the desktop screen.

2. Timing for Mobile Trigger:

   • Set the delay (in seconds) after which the bot should trigger on the mobile screen.

3. Chat Bubble Automatic Opening Behavior:

   • Choose from the following options using the dropdown:

     • Always Open After Specified Time: The bot will trigger automatically based on the timing you’ve set in the fields above.

     • Automatically After Selected Amount of Time: If the bot is opened and then closed by the user, it will reopen automatically after the time specified in this field.

     • Never Open Automatically: The bot will not open automatically. It will only open if the user clicks on it.

4. Disable Trigger Toggles:

   • Use these toggles to disable the bot’s trigger separately for the desktop screen or mobile screen.

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