# Triggers

### Interactive Guide

{% embed url="<https://app.arcade.software/share/euaON6NvuGOuDnWzFiCw>" %}

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The **Triggers** section allows you to define when the chatbot should appear on the website or mobile screen. Here’s how you can configure it:

1. **Timing for Desktop Trigger**:
   * Set the delay (in seconds) after which the bot should trigger on the desktop screen.
2. **Timing for Mobile Trigger**:
   * Set the delay (in seconds) after which the bot should trigger on the mobile screen.
3. **Chat Bubble Automatic Opening Behavior**:
   * Choose from the following options using the dropdown:
     * **Always Open After Specified Time**: The bot will trigger automatically based on the timing you’ve set in the fields above.
     * **Automatically After Selected Amount of Time**: If the bot is opened and then closed by the user, it will reopen automatically after the time specified in this field.
     * **Never Open Automatically**: The bot will not open automatically. It will only open if the user clicks on it.
4. **Disable Trigger Toggles**:
   * Use these toggles to disable the bot’s trigger separately for the desktop screen or mobile screen.

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.