# Install Website Chatbot on Custom Build Website

{% embed url="<https://app.arcade.software/share/XQsX27ChU9khoz8LBhdV>" %}

### **How to Install Website Chatbot on a Custom-Built Website**

Use this method if your website is built on a **custom platform** or any framework not listed (HTML, React, Angular, Laravel, etc.).

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#### **Step 1: Open the Website Chatbot Installation Page**

1. Log in to your **BotPenguin Dashboard**.
2. Go to **Bots** from the left menu.
3. Select the bot you want to install.
4. Click on **Install Your Chatbot**.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2Fl0Qnekuj53XdK0oOQfTG%2Fimage.png?alt=media&#x26;token=b7d2720d-7d05-4cd6-a0f1-e2c7c5ab9c2f" alt=""><figcaption></figcaption></figure>

5. Under **Website Chatbot**, select **Custom Built**.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2F29Jq8Zze3JUlTQzC24t0%2Fimage.png?alt=media&#x26;token=082df8f6-a3c4-4947-b034-caa55a21b9ab" alt=""><figcaption></figcaption></figure>

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#### **Step 2: Copy the Chatbot Installation Script**

1. In the **Chatbot Installation** section, you will see a script code.
2. Click on the **copy icon** to copy the chatbot script.

> ⚠️ Do not modify the script.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FtiaNruSZt3X2JXCbMCfw%2Fimage.png?alt=media&#x26;token=6affa115-bfde-4e43-8f49-7d82f2ee8618" alt=""><figcaption></figcaption></figure>

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#### **Step 3: Add the Script to Your Website**

1. Open your website’s source code or admin panel.
2. Paste the copied script **before the closing `</body>` tag** on all pages where you want the chatbot to appear.
3. Save and publish the changes.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2F94FSSRICyciGRBBUaN6I%2Fimage.png?alt=media&#x26;token=bd8cc389-747b-494e-bc22-4a1ddedc41c0" alt=""><figcaption></figcaption></figure>

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#### **Step 4: Verify Your Website URL**

1. Enter your website URL in the **Enter your website URL** field.
2. Click on **Verify**.
3. Once verified, the connection status will update from **Not Connected**.

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#### **Step 5: Share Installation Code (Optional)**

If a developer is handling your website:

1. Enter the developer’s email address in the **Share Installation Code** section.
2. Click **Send Email** to share the chatbot installation script.

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#### **Step 6: Request BotPenguin Support (Optional)**

If you need assistance:

1. Click on **Help me in Installing ChatBot**.
2. Raise an installation request with the BotPenguin support team.

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#### **Step 7: Test the Chatbot**

1. Click on the **Test Bot** button at the bottom-right corner.
2. Open your website and confirm the chatbot appears and responds correctly.

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#### **Troubleshooting Tips**

* Ensure the script is added **only once** on the website.
* Clear browser cache after publishing changes.
* Make sure the website URL entered for verification is correct and accessible.

## Looking for more

#### Looking for a new feature

in case you have got any feature, you can raise the feature request using the below link

<https://updates.botpenguin.com/>

#### Report a Bug

in case you have got any bugs.  Report us now, we will fix it asap

<https://page.botpenguin.com/632b09b7d955092f0582f952/5fed38346fb193dcc6c92d65>

#### :question: Got any questions?

If you can having any questions, you can look into our repository of FAQs. Most likely, you will find your answer here. If now, write us at [support@botpenguin.com](mailto:contact@botpenguin.com)

[ https://help.botpenguin.com/](https://help.botpenguin.com/)