---
description: >-
  This page contains the information for reconnecting your whatsapp bot with
  your registered number
---

# Reconnect Whatsapp Bot

### You can Reconnect your Bot by following these easy steps.

1. Login to BotPenguin app and go on Home section.
2. Click on Bots section from the left panel.&#x20;
3. Select the WhatsApp bot you want to reconnect with your whatsapp number.
4. Click on the dots in front of the bot as shown in the image and then click on "Reconnect".

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FnDdiXZayqanG1nYhbCsN%2Fa.png?alt=media&#x26;token=d80c0765-3f6f-49d7-ba76-897328f12787" alt=""><figcaption><p>dashboard</p></figcaption></figure>

5. You will be redirected on whatsapp bot pre-requisites page.&#x20;
6. Check for all the requirements before proceeding.
7. Click on "Proceed".&#x20;

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2F1OjDnFYPx1i5uy0XmhYe%2Fb.png?alt=media&#x26;token=3cfca14f-d96a-452c-bd9f-390b3956cd48" alt=""><figcaption><p>WA Bot</p></figcaption></figure>

8. Now select a method for setting up your phone number for whatsapp.
9. Here, we have explained using "Connect with API key". Click on the button below.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FwIBRYR099nvyk76bqnBh%2Fc.png?alt=media&#x26;token=2a181c2b-2992-42b2-a932-5ff07d7cba0e" alt=""><figcaption><p>WA bot</p></figcaption></figure>

10. Now choose your Whatsapp API provider.&#x20;
11. &#x20;Turn on the toggle that you have Whatsapp business API
12. Click on "Select API Provider" to select from the drop down. Here, we have selected Whatsapp Cloud API.&#x20;

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FAznMUCm0pZvNXMLvKZDR%2Fd.png?alt=media&#x26;token=6bb68577-e0aa-4333-ae0b-14dc72dc787f" alt=""><figcaption><p>WA bot</p></figcaption></figure>

13. Once API Provider is selected. You have to fill the requested information.
14. Here, we have to enter phone number ID, enter your WhatsApp Business Account ID and System User Token.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2F92eJU1oP07Ty2ax1TQ9Q%2Fe.png?alt=media&#x26;token=ca82bd75-efce-4dad-929a-931198002474" alt=""><figcaption><p>WA bot</p></figcaption></figure>

15. Now to gather the required details. Open your Meta account and login with your Meta Business Account.
16. Now on Dashboard, click on Whatsapp and then select "API Setup".

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2Fk5uZoGeDY29I5phtFu6b%2F1.png?alt=media&#x26;token=ce11fefc-81d7-44e4-af9c-9c6bcdba78f8" alt=""><figcaption><p>Meta</p></figcaption></figure>

17. Now in API Setup, firstly select the whatsapp number you want to reconnect with.
18. Then copy the phone number ID and Whatsapp Business Account ID and paste the same in BotPenguin.
19. Click on "Generate Access Token" and this will give you a new access token. Copy the same and paste in BotPenguin.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FMll1x7juKOMBqoSuAxIi%2F2.png?alt=media&#x26;token=cc60e5d0-e97d-4ef3-a00d-d9506180a4a7" alt=""><figcaption><p>Meta</p></figcaption></figure>

20. After completing all the steps and filling the required information. Click on "Submit".&#x20;

Done! You have successfully reconnected WhatsApp Bot into BotPenguin.&#x20;

If everything is correct and you are still unable to move forward, write to us at [contact@botpenguin.com](mailto:contact@botpenguin.com). We will respond back within 48 business hours.
