# Connect a Subdomain to BotPenguin Using Hostinger DNS

### Overview

This guide explains how to connect a **subdomain** (for example, `panel.yourdomain.com`) to your **BotPenguin Agency Panel** using **Hostinger as your DNS provider**.

For subdomains, **only a CNAME record is required**.

***

### Prerequisites

Before you begin, make sure you have:

* A domain purchased on **Hostinger**
* Access to **Hostinger hPanel**
* Access to **BotPenguin Agency Panel**
* **CNAME target value** provided by BotPenguin

📘 **Reference:**\
Hostinger DNS Overview\
<https://support.hostinger.com/en/articles/1583227-how-to-manage-dns-records>

***

### Step 1: Get Subdomain Mapping Details from BotPenguin

1. Log in to the **BotPenguin Agency Panel**
2. Go to:\
   **Settings → White Label / Custom Domain**
3. Copy the **CNAME target domain** provided

📘 **BotPenguin References:**

* Agency Panel Overview\
  <https://botpenguin.com/help/agency-panel>
* Custom Domain Setup\
  <https://botpenguin.com/help/custom-domain>

***

### Step 2: Log in to Hostinger hPanel

1. Open **Hostinger Dashboard**
2. Log in using your credentials
3. Select your domain
4. Click **DNS / Nameservers**
5. Open **DNS Zone Editor**

📘 **Hostinger Reference:**\
How to open DNS Zone Editor\
<https://support.hostinger.com/en/articles/1583226-how-to-open-dns-zone-editor>

***

### Step 3: Add CNAME Record for Subdomain (Required)

#### Example Subdomain

```
panel.yourdomain.com
```

#### Steps

1. Click **Add Record**
2. Select **CNAME**
3. Enter the following details:
   * **Name / Host:** `panel`
   * **Points to / Target:** *(CNAME provided by BotPenguin)*
   * **TTL:** Auto
4. Click **Save**

📘 **Hostinger Reference:**\
How to add a CNAME record\
<https://support.hostinger.com/en/articles/1583304-how-to-add-a-cname-record>

***

### Step 4: (Optional) Add CAA Record for SSL (Recommended)

Adding a CAA record ensures SSL certificates are issued smoothly.

#### Steps

1. Click **Add Record**
2. Select **CAA**
3. Enter:
   * **Host:** `@`
   * **Flag:** `0`
   * **Tag:** `issue`
   * **Value:** `letsencrypt.org`
   * **TTL:** Auto
4. Click **Save**

📘 **Reference:**\
<https://www.cloudflare.com/learning/ssl/what-is-caa/>

***

### Step 5: Wait for DNS Propagation

* DNS changes usually take **5 minutes to 24 hours**
* In rare cases, it may take up to **48 hours**

📘 **Reference:**\
What is DNS propagation?\
<https://support.hostinger.com/en/articles/1583318-what-is-dns-propagation>

***

### Step 6: Verify Subdomain in BotPenguin

1. Return to the **BotPenguin Agency Panel**
2. Navigate to **White Label / Custom Domain**
3. Enter your subdomain (for example, `panel.yourdomain.com`)
4. Click **Verify / Save**

***

### SSL Activation (HTTPS)

* SSL is **automatically enabled** by BotPenguin
* If SSL status shows **Pending**:
  * Wait for DNS propagation
  * Retry verification later

📘 **Reference:**\
What is SSL?\
<https://www.cloudflare.com/learning/ssl/what-is-ssl/>

***

### Example Configuration

**Subdomain Mapping**

```
panel.mycompany.com → BotPenguin Agency Panel
```

***

### Important Notes

* ✅ Use **only CNAME** for subdomains
* ❌ Do **not add an A record** for the same subdomain
* Use **Auto TTL**
* Do not delete existing unrelated DNS records
* One subdomain can map to **only one Agency Panel**

***

### Completion 🎉

Once verification and SSL are complete, your **BotPenguin Agency Panel** will be accessible securely via your custom subdomain.

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.