Setup of Facebook OAuth App

This page contains information on how you can set up your Facebook account and use on the BotPenguin white label panel.

Facebook Authentication allows you to provide Facebook as a chatbot platform to your customers. To enable this, you need to create a Meta App and add its credentials in the Integrations → Facebook section.

Required Information

To add Facebook integration, you will need:

  • Configuration Name

  • App ID

  • App Secret

These details are obtained from your Meta Business Account. Below is the process to get the same

Step 1: Create a Meta App

  1. Go to Meta for Developers.

  2. Click My Apps → Create App.

  3. Select Business as the app type.

  4. Fill in:

    • App Name

    • App Contact Email

    • Business Manager Account

  5. Click Create App and complete verification.

  6. Once created, copy the App ID from the App Dashboard.

Setup Facebook App for WhatsApp & Facebook Bots

Step 2: Add Required Products to the App

  1. Inside your Meta App dashboard, go to Add Products.

  2. Add the following:

    • Facebook Login

    • Messenger (if required for chatbot use)

  3. Complete the basic setup shown for each product.

Step 3: Get the App Secret

  1. In the Meta App dashboard, go to Settings → Basic.

  2. Locate the App Secret.

  3. Click Show and authenticate to view it.

  4. Copy and securely save the App Secret.

Step 4: Save Facebook Configuration

  1. Log in to the Agency Panel.

  2. Navigate to Integrations → Facebook.

  3. Click on Configure button.

  1. View the existing configuration and edit it , Change the status, View the details.

  2. To Add new , Click on Add Configuration button.

  1. Under Add Facebook Integration Details, enter:

  • Configuration Name (e.g. Default, Production, Client Name)

  • App ID

  • App Secret

Click Add Configuration.

Once saved:

  • The configuration appears in the list

  • Status is shown as Active

  • You can edit or disable it anytime using the Actions column

Step 5: Verify Configuration Status

  • Green toggle indicates the configuration is active

  • Use the Details (ℹ️) icon to view configuration info

  • Use the Edit ✏️ icon to update credentials if needed

Completion

Once the Facebook configuration is added and active:

  • Businesses using your platform can offer Facebook chatbots

  • Facebook authentication becomes available for bot setup

  • The integration can be reused across multiple bots

Important Notes

  • App ID and App Secret are environment-specific

  • Do not share App Secret publicly

  • Ensure the Meta App remains active and not deleted

  • Any changes in Meta App credentials must be updated here

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