Setup of Worldpay Payment Gateway
Use the WorldPay integration to enable secure and seamless payment processing directly through your customers.
What is Worldpay Payment Gateway?
Worldpay is a global payment gateway that allows businesses to accept online payments securely through multiple payment methods. It enables customers to complete transactions using cards and other supported payment options, depending on their region and configuration.
With Worldpay integrated into the platform, agencies can offer more flexible and secure payment choices for subscription purchases, add-ons, and renewals.
Key Benefits of Worldpay Integration
Supports secure online payments.
Accepts multiple card types and payment methods (based on region).
Provides a trusted, globally recognized payment solution.
Improves payment success rates with additional options.
Enables smooth subscription purchases and renewals.
Where Worldpay Is Used
In the agency panel, Worldpay can be used for:
Plan purchases
Add-on purchases
Subscription renewals
Customers can choose Worldpay as their preferred payment method during checkout.
Prerequisites
Before Integrating Worldpay, make sure you have:
A valid Worldpay merchant account
Access to your Worldpay Entity ID
Your Public Key and Secret Key from the Worldpay dashboard
How to Use Worldpay Integration
Follow the steps below to configure Worldpay as your payment gateway in the Agency Panel.
A. How to Get Worldpay Entity ID, Public Key, and Secret Key
Follow these steps in your Worldpay account:
Log in to your Worldpay Merchant Dashboard.
Go to "Developer Tools".
Click the Copy button next to the Entity ID under the Developer Tools section.
Expand the API Credentials section.
Switch to the Live mode.
Click on Generate Live Credentials button.
Click on Try mode to generate the dummy credentials and click on live mode to generate the live credentials for production.
Locate the following details:
User name will copied for the Public Key
Password will be copied for the Secret Key (sometimes called Private Key)
Copy these credentials and keep them secure.
If you don’t see the keys, contact Worldpay support or your account manager to enable API access.
B. Steps to Integrate Worldpay in Agency Panel.
Log in to your Agency dashboard.
Go to Integrations from the left-side menu.
Search the Worldpay Integration and click on configure button.
Enter the following details:
Worldpay Entity ID as Copied from the Entity field.
Worldpay Public Key as copied from the Username field.
Worldpay Secret Key as copied from the Password field.
Click the Save button to save the settings or update in case of updating the changes.
Field Descriptions
Worldpay Entity ID
Unique identifier for your WorldPay merchant account
Worldpay Public Key
Public API key used to authenticate payment requests
Worldpay Secret Key
Private key used to securely process transactions
C. Enable Worldpay Payment Method for Customers
After completing the Worldpay integration, you must enable the payment method for your customers.
Steps:
Log in to your dashboard.
Go to Customers → Customer Plans.
Open the Configuration tab.
Navigate to Currency & Payment Reminders.
Under Set Payment Method For Your Currencies:
Select the Currency.
Choose Worldpay as the Payment Method.
Select Payment Grace Applicable option.
Click the "Update" button to save the settings.
The selected payment method will now be applied to customers using that currency.
Troubleshooting
Ensure all keys are copied correctly from the Worldpay dashboard.
Check that your WorldPay account is active.
If payments fail, re-verify the Entity ID and keys.
FAQs
What is Worldpay used for in the platform?
Worldpay is used to accept secure online payments for:
Plan purchases
Add-on purchases
Subscription renewals
It allows customers to pay using supported card and regional payment methods.
Where can I configure the Worldpay integration?
You can configure Worldpay from the Agency Panel:
Go to Integrations
Search for Worldpay
Click Configure
Enter the required credentials and save.
What credentials are required for Worldpay integration?
You need the following details from your Worldpay account:
Entity ID
Public Key
Secret Key
Where do I find the Entity ID, Public Key, and Secret Key?
In your Worldpay Merchant Dashboard:
Go to Developer Tools.
Copy the Entity ID.
Open API Credentials.
Switch to Live Mode.
Generate live credentials.
Use:
Username as Public Key
Password as Secret Key
Do I need a Worldpay account before integrating?
Yes. You must have:
An active Worldpay merchant account
API access enabled for your account
How do customers select Worldpay during payment?
When Worldpay is enabled for their currency:
Customers will see Worldpay as a payment option at checkout.
They can select it and complete the payment securely.
Need Help?
If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.
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