> For the complete documentation index, see [llms.txt](https://partners.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partners.botpenguin.com/partner-platform-guidelines/integration/setup-deepseek.md).

# Setup DeepSeek

#### What is DeepSeek?

DeepSeek is an AI platform that provides advanced large language models for conversational AI, content generation, reasoning, coding assistance, and automation. Integrating DeepSeek with the Agency Panel allows you to power your customer bots with DeepSeek's AI models through a secure API connection.

***

#### Benefits of DeepSeek Integration

* 🤖 Enable AI-powered conversations using DeepSeek models.
* ⚙️ Automate customer interactions and support workflows.
* 🧠 Leverage advanced reasoning and content generation capabilities.
* 📈 Scale AI experiences across all customer accounts from a single configuration.
* 🔗 Manage DeepSeek connectivity centrally through the Agency Panel.

***

#### How to Use DeepSeek Integration

Follow the steps below to configure DeepSeek as your AI provider in the Agency Panel.

***

### A. Connecting DeepSeek from Agency Panel

1. Go to your **Agency Panel** and click on **Integration** from the left menu.
2. Search for **DeepSeek**.

<figure><img src="/files/4GNR1Vz5omzhJuuKyd4f" alt=""><figcaption></figcaption></figure>

3. Click on **Connect** to begin the setup process.

<figure><img src="/files/0znwgTdk2UScH6GiuDqH" alt=""><figcaption></figcaption></figure>

4. You will see an input field requesting a **DeepSeek API Key**, which must be generated from your DeepSeek account.

<figure><img src="/files/DLWYHdKaW5DGsFKgmcPO" alt=""><figcaption></figcaption></figure>

***

### B. Setting Up DeepSeek

5. Visit the [DeepSeek Platform](https://platform.deepseek.com/) and sign in to your account.

<figure><img src="/files/WydAVKNIj2Qgm3SC0gVd" alt=""><figcaption></figcaption></figure>

6. From the DeepSeek dashboard, navigate to **API Keys**.
7. Click **Create New API Key**.

<figure><img src="/files/mPHtyWGD9H2xjhjvWIW9" alt=""><figcaption></figcaption></figure>

8. Enter a name for the API key, and click **Create**.

<figure><img src="/files/a6g5D8xwQZLbKPAyq8Ez" alt=""><figcaption></figcaption></figure>

9. Copy the generated API key immediately and store it securely.

<figure><img src="/files/Cp2eUxWsUSkbdxkBlYto" alt=""><figcaption></figcaption></figure>

***

### C. Finalizing Integration in your Agency Panel

1. Return to **Agency Panel → Integrations → DeepSeek**.
2. Paste the **API Key** obtained from DeepSeek.
3. Click **Connect**.

<figure><img src="/files/01E1fOvqVnV9YT8NF6Ep" alt=""><figcaption></figcaption></figure>

1. Once the connection is successful, DeepSeek will appear as an active integration.

***

### D. Using DeepSeek for AI-Powered Bots

1. Navigate to your bot configuration settings.
2. Select DeepSeek as the AI provider where applicable.
3. Configure your AI settings and workflows.
4. Save the configuration.

Your bots can now utilize DeepSeek models for conversations, responses, and AI-powered automations.

***

### Troubleshooting

<details>

<summary><strong>API Key not accepted</strong></summary>

**Likely Cause:**\
The API key was copied incorrectly or contains extra spaces.

**Solution:**\
Copy the API key again from the DeepSeek Platform and paste it carefully into Agency Panel.

</details>

<details>

<summary><strong>Unable to find the API Keys section</strong></summary>

**Likely Cause:**\
You may not be logged into the correct account or your account setup is incomplete.

**Solution:**\
Verify your account access and complete any required onboarding steps before attempting to generate an API key.

</details>

<details>

<summary><strong>API requests are failing after successful connection</strong></summary>

**Likely Cause:**\
The DeepSeek account may not have sufficient credits or billing configured.

**Solution:**\
Review your DeepSeek account status, credits, and billing configuration, then try again.

</details>

<details>

<summary><strong>Integration shows as disconnected after saving</strong></summary>

**Likely Cause:**\
The API key is invalid or has been revoked.

**Solution:**\
Generate a new API key in DeepSeek and reconnect the integration using the new credential.

</details>

<details>

<summary><strong>AI responses are not being generated</strong></summary>

**Likely Cause:**\
The bot may not be configured to use DeepSeek as its AI provider.

**Solution:**\
Verify your bot settings and ensure DeepSeek has been selected as the active AI model provider.

</details>

<details>

<summary><strong>API Key was lost after creation</strong></summary>

**Likely Cause:**\
The key was not saved when it was initially displayed.

**Solution:**\
Generate a new API key from the DeepSeek dashboard and update the integration with the new credential.

</details>

> 💡 **Tip:** Store your API key in a secure password manager so it can be recovered easily if needed.

***

### DeepSeek FAQs

<details>

<summary><strong>Do I need a DeepSeek account to use this integration?</strong></summary>

Yes. You must have an active DeepSeek account to generate the API key required for integration.

</details>

<details>

<summary><strong>Where can I find my DeepSeek API Key?</strong></summary>

API keys can be generated from the **API Keys** section within the DeepSeek Platform dashboard.

</details>

<details>

<summary><strong>Can I regenerate my API key?</strong></summary>

Yes. DeepSeek allows you to create new API keys whenever needed. If you generate a new key, update it within BotPenguin.

</details>

<details>

<summary><strong>Why is my API key not working even though it is entered correctly?</strong></summary>

The account may have billing, credit, or account verification requirements that have not yet been completed.

</details>

<details>

<summary><strong>Can I use multiple API keys with DeepSeek?</strong></summary>

DeepSeek may allow multiple API keys under the same account. You can create separate keys for different applications or environments if needed.

</details>

<details>

<summary><strong>Can I disconnect DeepSeek later?</strong></summary>

Yes. You can disconnect the integration at any time from the Integrations section of your Agency Panel.

</details>

<details>

<summary><strong>Will disconnecting DeepSeek affect existing bots?</strong></summary>

Bots that rely on DeepSeek for AI responses may stop generating responses until a valid AI provider is configured again.

</details>

***

If you still have questions for our team, write to us at **<support@botpenguin.com>**. We'll get back to you within 48 hours.


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