> For the complete documentation index, see [llms.txt](https://partners.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partners.botpenguin.com/partner-platform-guidelines/integration/setup-make-integration.md).

# Setup Make Integration

#### What is Make?

Make is a no-code and low-code automation platform that enables businesses to connect applications, automate workflows, and exchange data between systems. Integrating Make with the Agency Panel allows you to create custom automation workflows that interact with your Agency, customer accounts, and external services.

***

#### Benefits of Make Integration

* ⚙️ Automate repetitive tasks and business workflows.
* 🔗 Connect your Agency with thousands of third-party applications.
* 📊 Synchronize data between multiple systems automatically.
* 🚀 Build custom integrations without extensive coding.
* 🧩 Create scalable automation workflows tailored to your business needs.

***

#### How to Use Make Integration

Follow the steps below to configure Make in the Agency Panel.

***

### A. Connecting Make from Agency Panel

1. Go to your Agency Panel and click on Integration from the left menu.
2. Search for Make and click Connect.

<figure><img src="/files/wm3w9VXztWIr3Oy5QsM6" alt=""><figcaption></figcaption></figure>

3. Click Add Configuration.

<figure><img src="/files/KwlrpToa4iJb6oZmmKyZ" alt=""><figcaption></figcaption></figure>

4. You will see the following fields:

* Configuration Name
* Redirect URL

***

### B. Creating an Application in Make

Before configuring the integration, you must create and publish an application in Make.

1. Log in to your Make account.
2. Navigate to the **Custom Apps** section.
3. Create a new Custom App.
4. Configure the required modules, connections, and authentication settings for your use case.
5. Publish the application.
6. Once the application has been published, Make will generate a unique application URL.
7. Copy the application URL.

This URL will be used as the **Redirect URL** inside the Agency Panel. Make's Custom Apps documentation provides guidance for creating and publishing custom applications.&#x20;

***

### C. Configuring Make in Agency Panel

1. Return to Agency Panel → Integrations → Make.
2. Click Add Configuration.
3. Enter a Configuration Name.
4. Enter the Redirect URL.
   * This should be the URL of the application that you created and published in Make.
   * Ensure the URL is copied exactly as provided by Make.

<figure><img src="/files/v5SJZpGeb47jUIrppfWr" alt=""><figcaption></figcaption></figure>

5. Click Connect.
6. Once saved successfully, the Make integration will appear as active.

***

### Troubleshooting

<details>

<summary><strong>Unable to connect the Make integration</strong></summary>

**Likely Cause:**\
The Redirect URL is incorrect or incomplete.

**Solution:**\
Copy the published application URL directly from Make and paste it again into the Redirect URL field.

</details>

<details>

<summary><strong>Redirect URL validation fails</strong></summary>

**Likely Cause:**\
The application has not been published in Make.

**Solution:**\
Publish the application first and use the published application URL.

</details>

<details>

<summary><strong>Automation workflows are not triggering</strong></summary>

**Likely Cause:**\
The Make scenario is inactive.

**Solution:**\
Open Make and ensure that the scenario has been enabled and scheduled correctly.

</details>

<details>

<summary><strong>Configuration saves but integration does not work</strong></summary>

**Likely Cause:**\
The wrong application URL was used.

**Solution:**\
Verify that the Redirect URL belongs to the correct published Make application.

</details>

<details>

<summary><strong>Unable to locate the application URL</strong></summary>

**Likely Cause:**\
The application has not been fully configured or published.

**Solution:**\
Complete the application setup process and publish the application before attempting the integration.

</details>

<details>

<summary><strong>Integration appears disconnected after saving</strong></summary>

**Likely Cause:**\
The configuration contains invalid details.

**Solution:**\
Review the Configuration Name and Redirect URL, then save the configuration again.

</details>

{% hint style="info" %}
Test the integration using a simple workflow before deploying complex production automations.
{% endhint %}

***

### Make FAQs

<details>

<summary><strong>Do I need a Make account to use this integration?</strong></summary>

Yes. You must have an active Make account to create and publish applications that can be connected to the Agency Panel.

</details>

<details>

<summary><strong>What is the Redirect URL?</strong></summary>

The Redirect URL is the URL of the application that you created and published in Make. This URL is used by the Agency Panel to communicate with your Make application.

</details>

<details>

<summary><strong>What should I use as the Configuration Name?</strong></summary>

You can use any descriptive name that helps identify the integration, such as "Production Make", "Agency Automation", or "Main Workflow".

</details>

<details>

<summary><strong>Can I create multiple Make configurations?</strong></summary>

If your Agency Panel supports multiple configurations, you can create separate configurations for different Make applications and workflows.

</details>

<details>

<summary><strong>Do I need to publish my Make application before connecting it?</strong></summary>

Yes. The application must be published before a valid Redirect URL becomes available for use in the Agency Panel.

</details>

<details>

<summary><strong>Can I update the Redirect URL later?</strong></summary>

Yes. You can edit the Make configuration and replace the Redirect URL if your application changes.

</details>

<details>

<summary><strong>Can I disconnect Make later?</strong></summary>

Yes. You can remove or disconnect the integration at any time from the Integrations section of the Agency Panel.

</details>

***

If you still have questions for our team, write to us at **<support@botpenguin.com>**. We'll get back to you within 48 hours.


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