# Partner Team Management

## What is Partner Team?

Managing a platform alone can be overwhelming. The Partner Team section allows you to add team members to your White Label Partner Panel so responsibilities can be shared efficiently.

You can create members, assign roles, and define access levels to ensure smooth and secure operations.

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## Benefits of Partner Team

* 👥 Build a collaborative team to manage operations.
* 🔐 Control access with role-based permissions.
* ⚡ Improve response time and workflow efficiency.
* 🛠️ Assign responsibilities clearly within your agency.
* 📊 Maintain structured access management.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FmiCJtSVXxXKj4gV3rOze%2Fimage.png?alt=media&#x26;token=788eab3f-73cc-434f-b7df-e46da5b6532a" alt=""><figcaption></figcaption></figure>

## How to Use Partner Team

#### Accessing Partner Team

**1.** Log in to your White Label Partner Panel.

**2.** From the left sidebar, click on **“Partner Team”**.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FbYKsCrz5gXF2hjy60fA9%2Fimage.png?alt=media&#x26;token=4062f776-72c8-49b3-b317-f32245a5fb95" alt=""><figcaption></figcaption></figure>

#### Managing Members

**3.** You will be redirected to the **“Members”** tab.

**4.** From here, you can create new team members and assign roles to them.

[manage-and-create-team-member](https://partners.botpenguin.com/partner-platform-guidelines/partner-team-management/manage-and-create-team-member "mention")

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2Fi8bq4MkQKfxj2m6Zm0Zs%2Fimage.png?alt=media&#x26;token=79ac6766-3e69-44e3-b9ce-1fde2a55f59a" alt=""><figcaption></figcaption></figure>

#### Managing Roles

**5.** Click on the **“Roles”** tab to switch sections.

**6.** Here, you can create new roles or manage existing ones.

[manage-and-create-roles](https://partners.botpenguin.com/partner-platform-guidelines/partner-team-management/manage-and-create-roles "mention")

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2F6su7q4fVXRukrpVSjFxb%2Fimage.png?alt=media&#x26;token=9aba27c1-69c5-46bd-9ec2-04d59cf6abe8" alt=""><figcaption></figcaption></figure>

🎉 Congratulations, you have successfully completed this section!

#### Partner Team FAQs

<details>

<summary>What is the purpose of the Partner Team section?</summary>

It allows you to add team members and assign roles so that multiple people can manage the partner panel efficiently.

</details>

<details>

<summary>Can I assign different roles to different members?</summary>

Yes, each member can be assigned a specific role based on their responsibilities.

</details>

<details>

<summary>Is it mandatory to create roles before adding members?</summary>

Yes, roles should be created first so that proper permissions can be assigned to members.

</details>

<details>

<summary>Can I change the role of a team member later?</summary>

Yes, you can update a member’s assigned role anytime from the Members section.

</details>

<details>

<summary>What happens if I remove a team member?</summary>

The member will no longer have access to the Partner Panel.

</details>

#### Support Prompt

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.