> For the complete documentation index, see [llms.txt](https://partners.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partners.botpenguin.com/partner-platform-guidelines/partners/plan-visibility.md).

# Plan Visibility

### What is Restricting Plan Visibility?

**Restricting Plan Visibility** allows you to control which customers can view a specific subscription plan.

By default, plans are visible to all customers. Using the **Restrict** option, you can limit plan visibility to selected users only. This is useful for private offers, enterprise pricing, custom deals, or internal testing plans.

***

### Benefits of Restrict Plan Visibility

* 🔐 Show exclusive plans only to selected customers
* 🎯 Create personalized pricing strategies
* 🧪 Test plans internally before public release
* 💼 Offer custom enterprise plans privately
* ⚙️ Maintain better control over plan distribution

***

### How to Use Restrict Plan Visibility

#### Section A: Access the Plan Section

1. Login to the **“Partner Panel.**
2. Click on **“Customer Plans”** from the left sidebar.
3. Navigate to **“Subscription Management.”**
4. Make sure you are inside the **“Plan”** tab.

<figure><img src="/files/PMj14Alt8p4jwvYolSbs" alt=""><figcaption></figcaption></figure>

***

#### Section B: Restrict a Plan

1. Locate the plan you want to restrict.
2. Under the **“Visibility”** column, click the visibility icon.

<figure><img src="/files/td1yOvtHSMam0BeWzdZe" alt=""><figcaption></figcaption></figure>

3. A popup titled **“Restrict Plan Visibility”** will appear.

<figure><img src="/files/0JtrMPXa8tweftBUM40s" alt=""><figcaption></figcaption></figure>

The popup message will indicate that the plan is currently visible to all customers.

4. Click on **“Restrict.”**
5. Enter the Customer email from whom you would like to restrict the plan and click on **"Restrict"** button.

<figure><img src="/files/iSqnJyunsJjxW7HjqI03" alt=""><figcaption></figcaption></figure>

✅ The plan will now be visible only to specific users as configured.

***

#### Section C: Cancel Restriction

If you do not want to proceed:

* Click **“Cancel”** in the popup.
* Or close the popup using the **“X”** icon.

No changes will be applied.

***

🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

#### FAQs:

<details>

<summary>What happens when I restrict a plan?</summary>

Once restricted, the plan will no longer be visible to all customers. It will only be accessible to the specific users you configure.

</details>

<details>

<summary>Can I make a restricted plan visible to everyone again?</summary>

Yes. You can revert the visibility settings from the same **Visibility** option and make the plan public again.

</details>

<details>

<summary>Will restricting a plan affect existing subscribers?</summary>

No. Customers who are already subscribed to the plan will not lose access unless manually changed.

</details>

<details>

<summary>Is there a confirmation before restriction is applied?</summary>

Yes. A confirmation popup appears to prevent accidental changes.

</details>

<details>

<summary>Can I restrict multiple plans at once?</summary>

Currently, plan visibility must be managed individually for each plan.

</details>

<details>

<summary>Does restricting a plan impact billing?</summary>

No. Restricting visibility only controls who can see the plan. It does not modify pricing or billing settings.

</details>

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.


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