# October'24 Release

## Release 3.8.2

Release Summary \
Date: October 28, 2024

{% hint style="info" %}
**Tested on: October 27, 2024**

* **Operating System (Stable Version):** Windows 11 Home (Version 23H2)
* **Browser:** Chrome (Version 130.0.6723.70)
  {% endhint %}

#### ✅ Key Features & Updates

* **Team Management & Chat Auto-assignment:**
  * You can now create custom departments and set business hours for team members.
  * A new "Assign Chat" component has been added to the WhatsApp bot, allowing automatic chat assignment to team members.
* **Enhanced Redirect & Multi-flow Support:**
  * Website and social bots now support redirect components for all services.
  * Added multi-flow functionality for the Website Bot, allowing streamlined interactions.
* **Attribute Masking for Privacy:**
  * Introduced masking for sensitive attributes, helping ensure data privacy for custom users and agents.

#### ✅ Platform Enhancements and Fixes

* **BotPenguin in Chat Flow (Whitelabel Fix):**
  * Resolved an issue where BotPenguin branding appeared in whitelabel chat flows.
* **WhatsApp Carousel v2:**
  * Enhanced the WhatsApp template component to support regular and carousel templates.
* **Agent Notifications:**
  * Fixed agent notification issues to ensure real-time updates for team members.
* **Template Creation and Tag Search:**
  * Fixed template creation for bots with similar names.
  * Introduced a search-by-tag feature to help organize templates in the agency section.
* **Uptime Monitoring API:**
  * An Uptime Monitor API was added to track microservices' performance, ensuring platform reliability.
* **UI Fixes Across Platform:**
  * Improved sidebar icon alignment for multi-language support.
  * Resolved sidebar reload issue.
  * Enhanced inbox UI, including profile-saving fixes and improved chat selection alignment.
* **Meta WhatsApp Template Synchronization:**
  * Fixed an issue with Meta template updates not reflecting in BotPenguin.
* **WhatsApp Bot Flow Trigger Update:**
  * Updated flow triggers to support "Exact" and "Contains" keyword matching, allowing more precise interactions.
* **Lead Assignment & Send Template Improvements:**
  * Fixed an issue with lead assignment and added functionality for tag assignment in the Send Template API.
* **Enhanced Chat Translation & Media Support:**
  * Improved inbox chat translation, especially for replied-to messages, and added media validations to restrict allowed file types.
* **Other Notable Fixes:**
  * Fixed "Revisit Flow" toggle, role updates for agency members, and Shopify integration for tracking URLs.
  * Improved developer API sections and bulk messaging experience in the inbox.
  * Resolved API call issues by adding a page refresh option for calls taking over 15 seconds.

***

## Release 3.8.1

Release Summary\
Date: October 4, 2024

{% hint style="info" %}
**Tested on: October 3, 2024**

* **Operating System (Stable Version):** macOS - Ventura Version 14.4.1 (23E224)
* **Browser:** Chrome - Version 126.0.6478.183 (Official Build) (arm64)
  {% endhint %}

#### ✅ Platform Enhancements and Customer Success Resolutions

* **Appointment Booking via WhatsApp:**\
  Integration for booking appointments through WhatsApp using **Acuity Scheduling** and **Go High Level** is now fully functional. You can easily book appointments directly through WhatsApp!
* **Upload Service Fixes:**\
  The issue with file uploads in the Inbox (especially when there was an empty caption) has been fixed, making uploads smoother and more reliable.
* **AI Suggestions for Queries:**\
  The AI suggestion feature now provides helpful recommendations for queries if enabled in the **ChatBot customize** section. This enhances the chatbot's interaction quality.
* **Single Choice Component Fix:**\
  The issue with the **Header Message** in the single choice component has been resolved. It now displays correctly without any bugs.
* **Retention Period Dropdown:**\
  The retention period dropdown issue has been fixed, ensuring it works properly when setting retention periods for your data.
* **New Landing Page Loader:**\
  A new loader has been added to the landing page, improving the loading experience for users.
* **Subscription Auto-Renewal Fix:**\
  The issue with subscription auto-renewal for users without a payment gateway integration has been resolved, ensuring seamless renewals.
* **Single Choice Component - Blank Spaces Bug:**\
  The bug with blank spaces being saved in options for the single choice component has been fixed, ensuring smoother functionality.