BotPenguin for Partners
DocsSupport
  • Partner Onboarding
    • Introduction
    • Partner Onboarding
    • Understanding your plans
  • Partner PLATFORM GUIDELINES
    • Dashboard
    • Customer Management
    • Team Management
    • Plans Management
      • Configurations
      • Plans
      • Add-on
      • Invoices
    • Integration Setup
      • Setup Google reCAPTCHA
      • Setup AWS SES Account
      • Setup ChatGPT Account
      • Setup Zoho Integrations
      • Setup Google OAuth App
      • Setup RazorPay Account
      • Setup Stripe Account
      • Setup Facebook App for WhatsApp & Facebook Bots
        • Create Facebook Login for Business Configuration
        • Meta System User Token
    • Configurations
      • Retention Policy
      • Custom Domain
      • Custom Script
      • Bot templates
      • Whatsapp Templates
    • Subscriptions
    • Feedbacks
    • Brand & Account Management
  • Customer Platform Guidelines
    • New Bot Setup
      • Website Chatbot
      • WhatsApp Chatbot
        • ⚙️WhatsApp Bot Creation with Automated onboarding
        • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
        • 🔃Reconnect Whatsapp Bot
      • Instagram Chatbot
      • Facebook Chatbot
      • Telegram Chatbot
      • Microsoft Teams Bot
    • Chatflow Setup
      • Components In Chatflow
        • Request Information
        • Send Information
        • Trigger Actions
      • 3rd Party API in Chatflows
        • ChatGPT
        • Create your custom integration
        • Call external APIs in your chat flows
    • Train Your AI Chatbot
    • Install your Website Chatbot
      • Install Website Bot on WordPress
      • Install Website Chatbot on Custom Build Website
      • Install Website Chatbot on Squarespace
    • Bot Settings
      • Website Chatbot Settings
        • Design
        • General
        • Alerts
        • Triggers
        • User Access
        • Chat Window
        • AI settings
        • Transfer Chat to WhatsApp Functionality
      • Telegram Chatbot Settings
        • General
        • Telegram Profile
      • Instagram Chatbot Settings
      • Facebook Chatbot Settings
      • WhatApp Chatbot Settings
        • General
        • Alerts
        • WhatsApp Profile
      • AI Settings
    • Automation Settings
      • WhatsApp Template Setup
      • WhatsApp Catalog Setup
      • WhatsApp Flows (Forms) Setup
      • WhatsApp Broadcast Setup
      • WhatsApp Drip Campaigns Setup
      • Facebook Auto-Reply Features
    • 3rd Party App Integrations
      • Integrate BotPenguin with Microsoft Teams
      • Integrate BotPenguin with WooCommerce
      • Integrate BotPenguin with Capsule CRM
      • Integrate BotPenguin with Elevio CRM
      • Integrate BotPenguin with Close CRM
      • Integrate BotPenguin with CalendarHero CRM
      • Integrate BotPenguin with Extraaedge CRM
      • Integrate BotPenguin with Infobip CRM
      • Integrate BotPenguin with Google Sheets
      • Integrate BotPenguin with Google Task
      • Integrate BotPenguin with HelpShift CRM
      • Integrate BotPenguin with Zendesk CRM
      • Integrate BotPenguin with LeadSquared CRM
      • Integrate BotPenguin with Zoho Desk
      • Integrate BotPenguin with SupportBee CRM
      • Integrate BotPenguin with Wealthbox CRM
      • Integrate BotPenguin with SendInBlue
      • Integrate BotPenguin with Apptivo CRM
      • Integrate BotPenguin with Freshdesk CRM
      • Integrate BotPenguin with Help Desk CRM
      • Integrate BotPenguin with Helpcrunch CRM
      • Integrate BotPenguin with Jira CRM
      • Integrate BotPenguin with KarmaCRM
      • Integrate BotPenguin with LiveAgent CRM
      • Integrate BotPenguin with NetHunt CRM
      • Integrate BotPenguin with Plivo CRM
      • Integrate BotPenguin with Recurly CRM
      • Integrate BotPenguin with Shipway CRM
      • Integrate BotPenguin with Zoho Projects
      • Integrate BotPenguin with Zoho CRM
      • Integrate BotPenguin with TeamGate CRM
      • Integrate BotPenguin with Agile CRM
      • Integrate BotPenguin with Pipedrive
      • Integrate BotPenguin with Drip CRM
      • Integrate BotPenguin with Google Calendar
      • Integrate BotPenguin with Groove
      • Integrate BotPenguin with Helpdocs
      • Integrate BotPenguin with Bitrix24
      • Integrate BotPenguin with GetResponse
      • Integrate BotPenguin with Freshworks CRM
      • Integrate BotPenguin with Insightly CRM
      • Integrate BotPenguin with Nimble CRM
      • Integrate BotPenguin with Nutshell CRM
      • Integrate BotPenguin with OntraPort CRM
      • Integrate BotPenguin with HubSpot
      • Integrate BotPenguin with WebHoper
      • Integrate BotPenguin with EngageBay
      • Integrate BotPenguin with Frontapp
      • Integrate BotPenguin with Copper
      • Integrate BotPenguin with Salesflare
      • Integrate BotPenguin with No CRM
      • Integrate BotPenguin with Helprace
      • Integrate BotPenguin with Flowlu
      • Integrate BotPenguin with Pipeline
      • Integrate BotPenguin with Zingtree
      • Integrate BotPenguin with Salesforce CRM
      • Integrate BotPenguin with Chakra CRM
      • Integrate BotPenguin with SimplyBook
      • Integrate Botpenguin with Zoho CRM
      • Integrate Botpenguin with Zapier
      • Integrate BotPenguin with Twilio
      • Integrate BotPenguin with Make.com
    • Inbox & Chat
    • Analytics
    • Teams
      • Team
      • Business hours
      • Members
      • Role
      • Using Teams in Chatflow
    • Customer's Subscription
    • Notifications
    • Developers
    • Account Management
      • Account
      • Password
      • Delete Account
    • Frequently Asked Questions (FAQs)
      • ❓Product FAQs
        • Onboarding FAQs
        • Edit your chat flow
        • Bot Installation FAQs
        • ChatGPT FAQs
        • Inbox FAQs
        • Analytics FAQs
        • Chat Flow FAQs
        • Bot Settings FAQs
        • Profile, Team & Notifications FAQs
        • WhatsApp FAQs
        • Product Update FAQs
        • Subscription FAQs
      • 🙋‍♂️Partner's FAQs
        • Onboarding
        • Affiliate Partner
        • Implementation Partner
        • Whitelabel Partner
        • WhatsApp Whitelabel Partner
        • Add-ons FAQs
        • Subscription FAQs
        • LTD FAQs
    • Chatbot Troubleshooting
  • PLATFORM UPDATES & INFO
    • 🔥What's New
    • 🐞Raise Bugs
    • 📄New Feature Request
    • 🐧BotPenguin Roadmap
    • ✍️Platform Feedback
    • 🔹Uptime Status
  • Developer Documentation
    • Partner API Documentation
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
    • API Token & Keys
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
  • WhatsApp Cloud API by Meta
    • Setting Up Your Facebook Business Manager
    • Meta Conversation Pricing for WhatsApp Cloud API
    • Update WhatsApp Bot Profile
    • Getting a Blue Tick(previously Green Tick) on WhatsApp
  • WhatsApp Cloud API
    • GET Templates List
    • POST WhatsApp Template Message
    • POST Send Message API
  • Other
    • Terms & Conditions of Service
    • Privacy Policy
    • Service Level Agreement
    • Incident Management and Response Process
Powered by GitBook
On this page
  • Overview of White-Label Partnership Plans
  • Key Terminologies and Features
  • Plan Creation and Assignment

Was this helpful?

  1. Partner Onboarding

Understanding your plans

This page contains all the necessary information regarding the plans you would have subscribed.

PreviousPartner OnboardingNextDashboard

Last updated 5 months ago

Was this helpful?

Overview of White-Label Partnership Plans

BotPenguin offers four white-label partnership plans: Baby, Little, King, and Emperor. Each plan comes with specific features and limitations tailored to meet varying needs. For a detailed comparison of features, please refer to our .

This document will guide you through the terminologies and functionalities associated with these plans, ensuring you can effectively utilize the Partner Panel.

Key Terminologies and Features

1. Messages

  • Definition: Messages represent the count of messages available for use in all platforms except WhatsApp.

  • Usage: When creating a plan, you assign a specific number of messages. These messages are deducted from your total message count when the plan is assigned to a customer.

2. WhatsApp Conversations

  • Definition: A WhatsApp conversation is a 24-hour session that begins when a message is sent between you and the customer. Within this session, unlimited messages can be exchanged, but it is considered as one conversation.

  • Usage: Assign a specific number of WhatsApp conversations to the plans you create. These conversations are deducted from your total allocation once the plan is assigned to a customer.

3. Team Members

  • Definition: Team members are the users that a customer can add to their account to manage chatbots and other functionalities.

  • Usage: Each plan allows a specific number of team members. Define this limit when creating a plan.

4. Platforms

  • Available Platforms: Website, Facebook, Instagram, Telegram, WhatsApp, and Microsoft Teams.

  • Plan-Specific Availability: Not all platforms are included in every plan. Access depends on the plan you have purchased.

5. Third-Party Integrations

  • Definition: Integrate BotPenguin with other third-party applications to seamlessly manage leads and enhance functionality.

  • Usage: Availability of third-party integrations depends on the selected plan.

6. White-Label Help Documentation

  • Definition: Comprehensive, branded step-by-step guides to help you and your customers understand and use the platform effectively.

  • Usage: Availability of the Whitelabel documentation depends on the plan you purchased.

7. White-Label APIs and Web-hooks

  • Definition: APIs and web-hooks tailored for your white-label panel, ensuring your branding is consistently displayed.

Plan Creation and Assignment

  1. Create a Plan:

    • Define the number of messages or WhatsApp conversations.

    • Specify the number of team members.

    • Select platforms and third-party integrations.

    For more details how to create a plan please refer to the below page:

  1. Assign the Plan:

  • Once created, assign the plan to a customer.

  • Messages and conversations will be consumed based on customer usage.

Note: Once you create a plan and assign it to a customer, the plan cannot be edited. The features like messages, conversations, and team members will be deducted from your total allocation for the plan.

Feature Access by Plan

Support Contact:

  • Email: support@botpenguin.com

This documentation aims to provide clarity on managing and utilising the Partner Panel effectively. For further assistance, feel free to reach out to our support team.

Each feature is available based on the plan you purchase. For detailed information, refer to the or contact our support team.

pricing page
Plans
pricing page