BotPenguin for Partners
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  • Partner Onboarding
    • Introduction
    • Partner Onboarding
    • Understanding your plans
  • Partner PLATFORM GUIDELINES
    • Dashboard
    • Customer Management
    • Team Management
    • Plans Management
      • Configurations
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    • Integration Setup
      • Setup Google reCAPTCHA
      • Setup AWS SES Account
      • Setup ChatGPT Account
      • Setup Zoho Integrations
      • Setup Google OAuth App
      • Setup RazorPay Account
      • Setup Stripe Account
      • Setup Facebook App for WhatsApp & Facebook Bots
        • Create Facebook Login for Business Configuration
        • Meta System User Token
    • Configurations
      • Retention Policy
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    • Brand & Account Management
  • Customer Platform Guidelines
    • New Bot Setup
      • Website Chatbot
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        • ⚙️WhatsApp Bot Creation with Automated onboarding
        • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
        • 🔃Reconnect Whatsapp Bot
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      • Components In Chatflow
        • Request Information
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      • 3rd Party API in Chatflows
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        • Create your custom integration
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      • Install Website Bot on WordPress
      • Install Website Chatbot on Custom Build Website
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    • Bot Settings
      • Website Chatbot Settings
        • Design
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        • General
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      • AI Settings
    • Automation Settings
      • WhatsApp Template Setup
      • WhatsApp Catalog Setup
      • WhatsApp Flows (Forms) Setup
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      • WhatsApp Drip Campaigns Setup
      • Facebook Auto-Reply Features
    • 3rd Party App Integrations
      • Integrate BotPenguin with Microsoft Teams
      • Integrate BotPenguin with WooCommerce
      • Integrate BotPenguin with Capsule CRM
      • Integrate BotPenguin with Elevio CRM
      • Integrate BotPenguin with Close CRM
      • Integrate BotPenguin with CalendarHero CRM
      • Integrate BotPenguin with Extraaedge CRM
      • Integrate BotPenguin with Infobip CRM
      • Integrate BotPenguin with Google Sheets
      • Integrate BotPenguin with Google Task
      • Integrate BotPenguin with HelpShift CRM
      • Integrate BotPenguin with Zendesk CRM
      • Integrate BotPenguin with LeadSquared CRM
      • Integrate BotPenguin with Zoho Desk
      • Integrate BotPenguin with SupportBee CRM
      • Integrate BotPenguin with Wealthbox CRM
      • Integrate BotPenguin with SendInBlue
      • Integrate BotPenguin with Apptivo CRM
      • Integrate BotPenguin with Freshdesk CRM
      • Integrate BotPenguin with Help Desk CRM
      • Integrate BotPenguin with Helpcrunch CRM
      • Integrate BotPenguin with Jira CRM
      • Integrate BotPenguin with KarmaCRM
      • Integrate BotPenguin with LiveAgent CRM
      • Integrate BotPenguin with NetHunt CRM
      • Integrate BotPenguin with Plivo CRM
      • Integrate BotPenguin with Recurly CRM
      • Integrate BotPenguin with Shipway CRM
      • Integrate BotPenguin with Zoho Projects
      • Integrate BotPenguin with Zoho CRM
      • Integrate BotPenguin with TeamGate CRM
      • Integrate BotPenguin with Agile CRM
      • Integrate BotPenguin with Pipedrive
      • Integrate BotPenguin with Drip CRM
      • Integrate BotPenguin with Google Calendar
      • Integrate BotPenguin with Groove
      • Integrate BotPenguin with Helpdocs
      • Integrate BotPenguin with Bitrix24
      • Integrate BotPenguin with GetResponse
      • Integrate BotPenguin with Freshworks CRM
      • Integrate BotPenguin with Insightly CRM
      • Integrate BotPenguin with Nimble CRM
      • Integrate BotPenguin with Nutshell CRM
      • Integrate BotPenguin with OntraPort CRM
      • Integrate BotPenguin with HubSpot
      • Integrate BotPenguin with WebHoper
      • Integrate BotPenguin with EngageBay
      • Integrate BotPenguin with Frontapp
      • Integrate BotPenguin with Copper
      • Integrate BotPenguin with Salesflare
      • Integrate BotPenguin with No CRM
      • Integrate BotPenguin with Helprace
      • Integrate BotPenguin with Flowlu
      • Integrate BotPenguin with Pipeline
      • Integrate BotPenguin with Zingtree
      • Integrate BotPenguin with Salesforce CRM
      • Integrate BotPenguin with Chakra CRM
      • Integrate BotPenguin with SimplyBook
      • Integrate Botpenguin with Zoho CRM
      • Integrate Botpenguin with Zapier
      • Integrate BotPenguin with Twilio
      • Integrate BotPenguin with Make.com
    • Inbox & Chat
    • Analytics
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      • Delete Account
    • Frequently Asked Questions (FAQs)
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        • Edit your chat flow
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        • Profile, Team & Notifications FAQs
        • WhatsApp FAQs
        • Product Update FAQs
        • Subscription FAQs
      • 🙋‍♂️Partner's FAQs
        • Onboarding
        • Affiliate Partner
        • Implementation Partner
        • Whitelabel Partner
        • WhatsApp Whitelabel Partner
        • Add-ons FAQs
        • Subscription FAQs
        • LTD FAQs
    • Chatbot Troubleshooting
  • PLATFORM UPDATES & INFO
    • 🔥What's New
    • 🐞Raise Bugs
    • 📄New Feature Request
    • 🐧BotPenguin Roadmap
    • ✍️Platform Feedback
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  • Developer Documentation
    • Partner API Documentation
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
    • API Token & Keys
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
  • WhatsApp Cloud API by Meta
    • Setting Up Your Facebook Business Manager
    • Meta Conversation Pricing for WhatsApp Cloud API
    • Update WhatsApp Bot Profile
    • Getting a Blue Tick(previously Green Tick) on WhatsApp
  • WhatsApp Cloud API
    • GET Templates List
    • POST WhatsApp Template Message
    • POST Send Message API
  • Other
    • Terms & Conditions of Service
    • Privacy Policy
    • Service Level Agreement
    • Incident Management and Response Process
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  1. Partner PLATFORM GUIDELINES

Brand & Account Management

This page will help you customise the platform with your logo, colours, and domain to ensure your brand is front and centre.

PreviousFeedbacksNextNew Bot Setup

Last updated 5 months ago

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After you sign in using the authorised credentials. This is the home screen of White label Agency Panel. A Panel consisting of different sections is available on the left side of the screen which can be expanded and minimised.

Setting Up Your Brand

  1. Click on "My Account" inside the left panel. Which will take you to My Account page where you can manage your brand profile.

  1. Under "Account", you can setup your brand details, this includes "Brand Name". You can enter your brand name by just clicking on the box.

  1. Under "Account", you can setup your brand details, this includes "Brand Website URL". You can enter your brand website by just clicking on the box and pasting the link or by typing.

  1. To change or add your Brand Logo click on the "Square Brand Logo" and a pop up window will be opened from where you can select your logo from your system. Similar for "Rectangle Brand Logo".

  1. Under "Account", you can setup your brand details, this includes "Chat Bot Brand Name". You can enter your Chat Bot Brand Name by just clicking on the box and typing in the same.

  1. Under "Account", you can setup your Agency Details, this includes "Agency Name". You can enter your Agency Name by just clicking on the box and typing in the same.

  2. Similarly you can add your "Agency Phone Number". You can select the country registered for your phone number and add your number accordingly.

  1. Also you can add "Agency Email Id" by clicking on the change button.

  1. This will open a pop up where you can enter your agency email id.

  1. You can select your language by clicking on the "Select Language" box. All the available options will be shown which can be used. You can also search for the same.

  1. Under "Account", you can setup your Contact Person Details, this includes "Contact Name", "Contact Person Phone Number" and "Email Id".

  2. After setting up the account section and entering the details, click on "Update Details" button to save the changes added.

  3. Now, click on "Password" under My Account to setup or change your password security. This will help you protect your account.

  4. Finally, click on "Access Token" under My Account to generate your access token for using platform's API's. You can click on copy button to copy the token. And also click on Revoke API Token and Regenerate a new access token.

This includes all the required steps to setup and manage your white label panel.

My Account