# Feedbacks

**Purpose**

The Feedbacks page allows partners to analyze feedback provided by users when they delete their accounts from BotPenguin. This feedback is vital for identifying areas for improvement in the platform's functionality and features.

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**Page Overview**

The Feedbacks page displays user feedback in a tabular format for easy viewing and analysis. The table includes the following columns:

1. **User Email**: Displays the email address of the user who provided the feedback.
2. **Type:** Displays that feedback is for the ccount or for the bot.
3. **Ratings:** Displays the rating given by the customer
4. Reason: Displays the reason for the deletion.
5. **Detailed Message**: The detailed message or comments left by the user.
6. **Created at**: Displays the date of feedback given by the customer

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://partners.botpenguin.com/partner-platform-guidelines/feedbacks.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.