Feedbacks

This page contains the necessary information regarding the feedbacks page on the platform.

Purpose

The Feedbacks page allows partners to analyze feedback provided by users when they delete their accounts from BotPenguin. This feedback is vital for identifying areas for improvement in the platform's functionality and features.

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Page Overview

The Feedbacks page displays user feedback in a tabular format for easy viewing and analysis. The table includes the following columns:

1. User Email: Displays the email address of the user who provided the feedback.

2. Type: Displays that feedback is for the ccount or for the bot.

3. Ratings: Displays the rating given by the customer

4. Reason: Displays the reason for the deletion.

5. Detailed Message: The detailed message or comments left by the user.

6. Created at: Displays the date of feedback given by the customer