🔥What's New
Hey, BotPenguin fan, this is the newspaper you needed. Check out the newest powers BotPenguin has developed.
Release Summary
✅ Ai Persona Configuration The new AI Persona feature lets you shape your chatbot’s personality, making interactions uniquely engaging and aligned with your brand’s voice.
✅ Team Management & Chat Auto-assignment You can now create custom departments and set business hours for team members. A new "Assign Chat" component has been added to the WhatsApp bot, allowing automatic chat assignment to team members.
✅ New Landing Page Loader A new loader has been added to the landing page, improving the loading experience for users.
✅ Active/Inactive Customer Listing In the Agency Panel of BotPenguin and WhiteLabel, you can now view inactive customers. A new button allows you to send a verification link to the customer’s registered email for reactivation.
✅ New Settings Tab A new "Settings" tab has been added, consolidating the Custom Attributes, Tags, and Custom Status tabs for easier navigation.
✅ WhatsApp Catalog Feature A WhatsApp Catalog tab has been added under the WhatsApp Automation section, allowing customers to manage catalog permissions with their WhatsApp token.
✅ Stripe Card Management A new button on the Billing Details page allows users to easily remove or detach an integrated Stripe card for added convenience.
✅ New WhatsApp Form Feature A new form component has been added to the WhatsApp Bot, enabling more flexibility in creating forms for WhatsApp interactions.
✅ Phone Call Feature Added You can now make calls directly by clicking on a contact’s phone number.
✅ Agency Capabilities New tabs for subscriptions, billing, and configurations added. Agencies can purchase plans and add-ons directly from their dashboard.
✅ Default Plan Handling Default free plan handling removed; paid plans can be set as default.
✅ Bitrix24 Integration with Website and WhatsApp Successfully integrated BotPenguin website bot with Bitrix24. Successfully integrated BotPenguin WhatsApp bot with Bitrix24.
✅ Auto Renewal Checkbox for Agency-Initiated Plan Upgrades or Purchases Introduce a new checkbox for auto-renewal plans when an agency initiates an upgrade or purchase by impersonating a customer account.
✅ Payment Component for WhatsApp Bot Introduce a new payment component for the WhatsApp Bot, tailored for a particular client.
✅ Model and Knowledge Type Selection Upon selecting a particular Add-on plan, the corresponding ChatGPT model associated with that plan is automatically chosen.
✅ Introduction of a New Chat Window A new chat window has been created for the website bot.
✅ New Settings New fields for sound notifications have been added under Bot Setting -> General tab. Users can select the sound they wish to use for notifications
✅ New Sound Notification Features Sound notifications are now available for the bot launcher icon.
✅Automatic FAQ Generation FAQs will be generated automatically after scraping a new website.
✅ Data Management Deleting any category or URL will also delete their associated data from the Elastic ID.
✅ Website Scraping Users can scrape either the entire website or a single page while training the URL.
✅ Title Selection Users can select titles from the API response to display as options.
✅ Multi-Select and Drag Nodes can be multi-selected and dragged.
✅ Selected Nodes Animation Selected nodes now have animations.
✅ Layout Change The layout has changed from vertical to horizontal.
✅ Title Selection Customers can select the title from the API response to display as options for the Single Choice component.
✅ API Integration Users can now map APIs with the Single Choice component.
✅ WhatsApp Broadcast using the CSV Files Customers can broadcast directly from the CSV/Excel Files without caring about uploading the data.
✅ Bug Fixes and Other Minor Enhancements
The issue with import contact being considered as a number of another country due to invalid dial codes
ChatGPT payment link Removed
Whatsapp inquiry lead form issue
Video links added on bot setting pages
Make the user have at least one bot if he wants to use the platform for the 1st time
Install the section to have squarespace instead of the last option
All integrations and custom integration to have edit and delete options in the listing itself
Get started with our text to be bold and increased in size
Add videos for the canvas page on "How to create a chatbot using chatbot builder"
Video/Tutorial link for Live chat
On account deletion, ask for feedback and list it on the agency level
On bot deletion, ask for feedback and list it on the agency level
Text changes: ('New' removed from buttons)
MoEngage Integration
Preview 'eye' added
Report a bug, product features, and product roadmap links added
❓ Got any questions?
If you can having any questions, you can look into our repository of FAQs; most likely, you will find your answer here, If not, write us at contact@botpenguin.com
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