# Notifications

## Notification Settings

1. Open and sign into botpenguin go to hompage.
2. Scroll down and click on more to get notifications.
3. Select Notifications.

<figure><img src="/files/0VczhH9IrE2HipKtVpvj" alt=""><figcaption><p>Notifications</p></figcaption></figure>

4. In General, you can see all the recieved notifications with their respective name, messasge and actions taken on them.
5. In Settings, you can customize the notifications settings.

<figure><img src="/files/5tZSu3RZW6gMCcjSOIJY" alt=""><figcaption><p>Notifications</p></figcaption></figure>

6. Now click on User message, to edit settings for receiving notification for messages by users.

<figure><img src="/files/yAVzRtIibF5FhoQO714X" alt=""><figcaption><p>Notifications</p></figcaption></figure>

7. Here you can select for which message to get notified and where to get notified. Can toggle ON/OFF for receiving notification on desktop and mobile.
8. Now click on Live Chat Request to edit the same.

<figure><img src="/files/wMj4uKioo4so4ntwN3zJ" alt=""><figcaption><p>Notifications</p></figcaption></figure>

9. Here you can select where to get notified for Live chat request. Can toggle ON/OFF for receiving notification on desktop and mobile.
10. &#x20;Now click on New Leads to edit its notificaations.

<figure><img src="/files/3qYfrM8kD9lz4cZNUj6r" alt=""><figcaption><p>Notifications</p></figcaption></figure>

11. Here you can select where to get notified for New Leads. Can toggle ON/OFF for receiving notification on desktop and mobile. Click on update to save.

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://partners.botpenguin.com/customer-platform-guidelines/notifications.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.