Subscriptions

Subscription Page Overview

The subscription page has five main sections: Plans, Add-ons, Current Plan, Billing, and Invoices. Below is a detailed explanation of each section.

1. Plans

• In this section, you can view all available plans offered for partners.

• Each plan shows its features listed on pricing cards.

• You can also check the status of your current plan here.

• If you need to upgrade or downgrade, you can click the Upgrade/Downgrade buttons available for each plan.

• Switching plans is quick and easy, directly from this section.

2. Add-ons

• This section lists all available add-ons.

• If you’ve used 100% of your current plan’s allowance during the billing cycle, you can buy additional add-ons without changing your whole plan.

• Add-ons are available for chats, bots, agents, and conversations.

• There’s also a white-label chat add-on to remove BotPenguin branding from your bots.

• To add an add-on, click the + icon as shown in the screenshot. The pricing will be displayed in the cart.

3. Current Plan

• Here, you can view all the details of your current plan.

• It shows:

  • Total messages sent

  • Conversations used and how many remain

  • Bots created and the number of bots per platform

• This section gives you an overview of how much of your plan you’ve used so far.

4. Billing

• In this section, you’ll find billing details, including your billing address and any necessary information for payments.

5. Invoices

• This section contains all your invoices for payments made to BotPenguin.

• For each invoice, you have action buttons to:

  • Download the invoice

  • Receive the invoice via email

This structure ensures you can easily manage your subscriptions, track usage, and handle billing and invoices efficiently.