Plan Visibility

This section contains essential information and usage guidelines for managing plan visibility inside the Subscription Management module.

What is Restricting Plan Visibility?

Restricting Plan Visibility allows you to control which customers can view a specific subscription plan.

By default, plans are visible to all customers. Using the Restrict option, you can limit plan visibility to selected users only. This is useful for private offers, enterprise pricing, custom deals, or internal testing plans.

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Benefits of Restrict Plan Visibility

• 🔐 Show exclusive plans only to selected customers

• 🎯 Create personalized pricing strategies

• 🧪 Test plans internally before public release

• 💼 Offer custom enterprise plans privately

• ⚙️ Maintain better control over plan distribution

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How to Use Restrict Plan Visibility

Section A: Access the Plan Section

1. Login to the “Partner Panel.

2. Click on “Customer Plans” from the left sidebar.

3. Navigate to “Subscription Management.”

4. Make sure you are inside the “Plan” tab.

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Section B: Restrict a Plan

1. Locate the plan you want to restrict.

2. Under the “Visibility” column, click the visibility icon.

1. A popup titled “Restrict Plan Visibility” will appear.

The popup message will indicate that the plan is currently visible to all customers.

1. Click on “Restrict.”

2. Enter the Customer email from whom you would like to restrict the plan and click on "Restrict" button.

✅ The plan will now be visible only to specific users as configured.

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Section C: Cancel Restriction

If you do not want to proceed:

• Click “Cancel” in the popup.

• Or close the popup using the “X” icon.

No changes will be applied.

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🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

FAQs:

What happens when I restrict a plan?

Once restricted, the plan will no longer be visible to all customers. It will only be accessible to the specific users you configure.

Can I make a restricted plan visible to everyone again?

Yes. You can revert the visibility settings from the same Visibility option and make the plan public again.

Will restricting a plan affect existing subscribers?

No. Customers who are already subscribed to the plan will not lose access unless manually changed.

Is there a confirmation before restriction is applied?

Yes. A confirmation popup appears to prevent accidental changes.

Can I restrict multiple plans at once?

Currently, plan visibility must be managed individually for each plan.

Does restricting a plan impact billing?

No. Restricting visibility only controls who can see the plan. It does not modify pricing or billing settings.

If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.