Resellers
Manage and Edit Reseller details.
The Partners → Resellers section allows you to create, manage, and monitor your resellers from a single dashboard. You can view reseller activity, manage plans, track usage, and control reseller access.
This feature is designed for Agencies and Partners who want to onboard resellers and scale their business.
How to Access Resellers
Log in to your Agency / Partner Dashboard
From the left sidebar, click Partners
Open the Resellers tab (default view)
Overview Section
The Overview cards provide a quick snapshot of reseller usage:
Resellers Total number of active resellers under your account.
Messages Consumed Total chatbot messages consumed by all resellers.
WhatsApp Messages Consumed Total WhatsApp messages sent by resellers.
Team Members Consumed Total team members added across all reseller accounts.
These metrics help you track overall partner usage and capacity.
Manage Your Resellers Section
Search Resellers
Use the Search bar to quickly find resellers by:
Name
Email address
Reseller List Table
Each row in the table represents a reseller with the following details:
Reseller Name
Clickable name to view reseller details
Registered reseller email address
Type
Reseller model assigned
Plan
Plan details (info icon shows plan info)
Joined On
Date the reseller was added
Status
Active / Inactive toggle
Actions
Edit or Delete reseller
Create a New Reseller
Click Create Reseller (top-right)
Enter Reseller details:
Partner Type *
Select how the partner will operate:
Reseller with Own Plans – Partner can create and manage their own pricing plans.
Reseller with Commission – Partner sells plans created by the agency and earns commission.
Partner Name *
Enter the official business or brand name of the partner.
Partner Email *
This email will be used as the primary login email for the partner account.
Partner Phone *
Enter the partner’s primary contact phone number. Country code can be selected from the dropdown.
Partner Website
(Optional) Enter the partner’s business website, if available.
Password *
Set the login password for the partner account.
Confirm Password *
Re-enter the password to confirm accuracy.
Contact Person Details
Contact Person Name *
Name of the primary person responsible for managing this partner account.
Contact Person Email *
Email address of the contact person. Used for important communication and notifications.
Contact Person Phone *
Phone number of the contact person, including country code.
Login Domain
Login Domain *
Create a unique login subdomain for the partner.
Example:
If you enter acme, the partner will log in at:
Guidelines:
Use lowercase letters only
No spaces or special characters
Each login domain must be unique
Manage Reseller Actions
Edit Reseller
Click the Edit (✏️) icon to:
Update reseller details
Change reseller type
Modify plan settings
Activate / Deactivate Reseller
Use the Status toggle to enable or disable reseller access instantly.
Delete Reseller
Click the Delete (🗑️) icon to permanently remove a reseller.
⚠️ This action cannot be undone.
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