Subscription
This page contains all the necessary information regrading the Subscription of the partner's panel.
Last updated
This page contains all the necessary information regrading the Subscription of the partner's panel.
Last updated
The subscription page has five main sections: Plans, Add-ons, Current Plan, Billing, and Invoices. Below is a detailed explanation of each section.
In this section, you can view all available plans offered for partners.
Each plan shows its features listed on pricing cards.
You can also check the status of your current plan here.
If you need to upgrade or downgrade, you can click the Upgrade/Downgrade buttons available for each plan.
Switching plans is quick and easy, directly from this section.
This section lists all available add-ons.
If you’ve used 100% of your current plan’s allowance during the billing cycle, you can buy additional add-ons without changing your whole plan.
Add-ons are available for chats, bots, agents, and conversations.
There’s also a white-label chat add-on to remove BotPenguin branding from your bots.
To add an add-on, click the + icon as shown in the screenshot. The pricing will be displayed in the cart.
Here, you can view all the details of your current plan.
It shows:
Total messages sent
Conversations used and how many remain
Bots created and the number of bots per platform
This section gives you an overview of how much of your plan you’ve used so far.
In this section, you’ll find billing details, including your billing address and any necessary information for payments.
This section contains all your invoices for payments made to BotPenguin.
For each invoice, you have action buttons to:
Download the invoice
Receive the invoice via email
This structure ensures you can easily manage your subscriptions, track usage, and handle billing and invoices efficiently.