# Facebook Chatbot

## Why Facebook Chatbot?

Creating a Facebook chatbot offers several benefits that can significantly enhance your online presence and business operations:

* **24/7 Customer Support:** You can respond instantly to customer inquiries at any time of the day.
* **Increased Engagement**: Chatbots can engage with your audience in real time, sending personalized messages, updates, and promotions.
* **Lead Generation**: By interacting with visitors and taking essential information, chatbots can help generate leads, making it easier to convert potential customers into actual customers.
* **Scalability**: Unlike human agents, chatbots can handle multiple conversations simultaneously.

To create your Facebook chatbot and manage all your chatbots, you first need to visit the BotPenguin Dashboard: <https://app.botpenguin.com/home>.

### How to Create Your Facebook Chatbot?

1. Follow these quick steps to create your Facebook chatbot:-
2. To start creating your new chatbot, click **"Create New Bot."**

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3. Select the primary purpose for creating your bot and proceed further.

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4. Select "**Facebook Chatbot**" to begin creating your chatbot.

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5. Now click on login and connect your facebook account.

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6. Enter your phone number/email address and click “Log in”.&#x20;
7. If you want to create a new Facebook account, click on “Create New Account”

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8. Then select your business account which you want botpenguin to access and usse chatbot for. You can opt for all the accounts or select a specific business account only.
9. Then click on "continue".

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10. You can check and review BotPenguin's access request and then click on save to move ahead.

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11. After following the steps ahead your facebook bot will be ready to use.
12. You can now edit the flow for your bot. And you can now do customizations accordingly.

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Your Facebook chatbot is created.

If everything appears correct but you are still unable to proceed, please contact us at [support@botpenguin.com](mailto:contact@botpenguin.com). Our support team is here to assist you with any issues or questions you may have.


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