# Components In Chatflow

{% embed url="<https://youtu.be/hukCHH954Wk?feature=shared>" %}

There are different chat components which can be used in chat and have different use cases.

Some components are used to:

{% content-ref url="components-in-chatflow/request-information" %}
[request-information](https://partners.botpenguin.com/customer-platform-guidelines/chatflow-setup/components-in-chatflow/request-information)
{% endcontent-ref %}

{% content-ref url="components-in-chatflow/send-information" %}
[send-information](https://partners.botpenguin.com/customer-platform-guidelines/chatflow-setup/components-in-chatflow/send-information)
{% endcontent-ref %}

{% content-ref url="components-in-chatflow/trigger-actions" %}
[trigger-actions](https://partners.botpenguin.com/customer-platform-guidelines/chatflow-setup/components-in-chatflow/trigger-actions)
{% endcontent-ref %}

### Using go to next message

This setting is available in every component which helps to connect components and create a flow. You can click on the drop down and select which chat component you want to send after.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FalHNY6sVUGlF3VMBoUrK%2Fimage.png?alt=media&#x26;token=54a4d9f0-e2a2-44df-ae6d-40fadc9a9560" alt=""><figcaption><p>Go to next message</p></figcaption></figure>

### Using Custom Variables in message

This setting is available in message under customization settings. Type "/" in message customize box and a drop down will be shown from which you can select your pre-built variables.

<figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FPlswbSwG0CJ7aXvOoGr5%2Fimage.png?alt=media&#x26;token=5c684e99-ac0b-4f55-83c8-f7aa8218411b" alt="" width="301"><figcaption></figcaption></figure>

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.