# Password

#### How to Change or Update Your Account Password

Follow these steps to update your account password:

1. **Navigate to the Accounts Section**\
   Log in to your BotPenguin account and go to the **Accounts** section in the platform.

<figure><img src="/files/CG7hRf7oUeRU4SioWTYm" alt=""><figcaption></figcaption></figure>

1. **Locate the Password Settings**\
   In the **Password** section, you can manage and update your password.

<figure><img src="/files/xsDbv6UHQYqWkZPL36vx" alt=""><figcaption></figcaption></figure>

1. **Enter Your Current Password**\
   Provide your **current password** in the first field to authenticate the change.
2. **Set a New Password**

   * Enter the **new password** in the designated field.
   * Confirm the new password by entering it again in the confirmation field.

   <figure><img src="/files/Zifvgb2oQSV5EaJnfkgX" alt=""><figcaption></figcaption></figure>
3. **Save Changes**\
   Click the **Update** button to apply the changes.

<figure><img src="/files/nT2Ch5QahKhj5xwV5ZiC" alt=""><figcaption></figcaption></figure>

Once updated, your new password will be active immediately. Ensure your password is secure and meets the platform's password policy requirements.

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.


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