# Alerts

The **Alerts** section allows you to configure email notifications for lead interactions with your chatbot. Here’s how you can set it up:

1. **Email Subject Field**:
   * Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.<br>

     <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FwnaspnI94O935qJzcYNF%2Fimage.png?alt=media&#x26;token=f78a9ddf-a102-484d-ad9b-426ad41320a6" alt=""><figcaption></figcaption></figure>
2. **Email Notifications Toggle**:
   * Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.<br>

     <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FF9oCXPKspwQb1dc2T2RX%2Fimage.png?alt=media&#x26;token=4089a5f2-7235-479b-8339-5e97a0d0de5b" alt=""><figcaption></figcaption></figure>
3. **Email Address Field**:
   * Add the email addresses where you want to receive notifications.
   * You can add multiple email addresses by typing each one and pressing **Enter**.<br>

     <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FpyuRFm4FzoOMLTij0lxz%2Fimage.png?alt=media&#x26;token=0b0a3a67-124c-496a-8e6e-879e2e187673" alt=""><figcaption></figcaption></figure>
4. **Lead Revisit Notifications Toggle**:
   * Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
   * For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.<br>

     <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FOhJ4WLJNshsKLmuiR4ra%2Fimage.png?alt=media&#x26;token=8fd5de50-36bc-4969-9c54-2bad27a3e8d8" alt=""><figcaption></figcaption></figure>
5. **When to send Lead info**\
   Here you can customize that when should the email notification should be triggerd wether:\
   a. Begining of the flow\
   b. 5 minutes later.\
   c. End of the flow<br>

   <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2Fw5OB9H0gjwoOjqXY8MDL%2Fimage.png?alt=media&#x26;token=54f81660-6768-43ef-903f-8de3d8c17ba9" alt=""><figcaption></figcaption></figure>
6. **Save Changes**:

   * Click the **Save Changes** button to apply your settings. Your email notifications will now be active as per your configuration.

   <figure><img src="https://1613146696-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZpVksvLNWoWVCzCZ4a1O%2Fuploads%2FHlx86k36cTYPBylULLm5%2Fimage.png?alt=media&#x26;token=709d7d8d-dd9f-45c1-8a51-0db455396755" alt=""><figcaption></figcaption></figure>

#### Need Help?

Please feel free to reach out to us at <mark style="color:$primary;"><support@botpenguin.com></mark>, in case of any questions or concerns.