BotPenguin for Partners
DocsSupport
  • Partner Onboarding
    • Introduction
    • Partner Onboarding
    • Understanding your plans
  • Partner PLATFORM GUIDELINES
    • Dashboard
    • Customer Management
    • Team Management
    • Plans Management
      • Configurations
      • Plans
      • Add-on
      • Invoices
    • Integration Setup
      • Setup Google reCAPTCHA
      • Setup AWS SES Account
      • Setup ChatGPT Account
      • Setup Zoho Integrations
      • Setup Google OAuth App
      • Setup RazorPay Account
      • Setup Stripe Account
      • Setup Facebook App for WhatsApp & Facebook Bots
        • Create Facebook Login for Business Configuration
        • Meta System User Token
    • Configurations
      • Retention Policy
      • Custom Domain
      • Custom Script
      • Bot templates
      • Whatsapp Templates
    • Subscriptions
    • Feedbacks
    • Brand & Account Management
  • Customer Platform Guidelines
    • New Bot Setup
      • Website Chatbot
      • WhatsApp Chatbot
        • ⚙️WhatsApp Bot Creation with Automated onboarding
        • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
        • 🔃Reconnect Whatsapp Bot
      • Instagram Chatbot
      • Facebook Chatbot
      • Telegram Chatbot
      • Microsoft Teams Bot
    • Chatflow Setup
      • Components In Chatflow
        • Request Information
        • Send Information
        • Trigger Actions
      • 3rd Party API in Chatflows
        • ChatGPT
        • Create your custom integration
        • Call external APIs in your chat flows
    • Train Your AI Chatbot
    • Install your Website Chatbot
      • Install Website Bot on WordPress
      • Install Website Chatbot on Custom Build Website
      • Install Website Chatbot on Squarespace
    • Bot Settings
      • Website Chatbot Settings
        • Design
        • General
        • Alerts
        • Triggers
        • User Access
        • Chat Window
        • AI settings
        • Transfer Chat to WhatsApp Functionality
      • Telegram Chatbot Settings
        • General
        • Telegram Profile
      • Instagram Chatbot Settings
      • Facebook Chatbot Settings
      • WhatApp Chatbot Settings
        • General
        • Alerts
        • WhatsApp Profile
      • AI Settings
    • Automation Settings
      • WhatsApp Template Setup
      • WhatsApp Catalog Setup
      • WhatsApp Flows (Forms) Setup
      • WhatsApp Broadcast Setup
      • WhatsApp Drip Campaigns Setup
      • Facebook Auto-Reply Features
    • 3rd Party App Integrations
      • Integrate BotPenguin with Microsoft Teams
      • Integrate BotPenguin with WooCommerce
      • Integrate BotPenguin with Capsule CRM
      • Integrate BotPenguin with Elevio CRM
      • Integrate BotPenguin with Close CRM
      • Integrate BotPenguin with CalendarHero CRM
      • Integrate BotPenguin with Extraaedge CRM
      • Integrate BotPenguin with Infobip CRM
      • Integrate BotPenguin with Google Sheets
      • Integrate BotPenguin with Google Task
      • Integrate BotPenguin with HelpShift CRM
      • Integrate BotPenguin with Zendesk CRM
      • Integrate BotPenguin with LeadSquared CRM
      • Integrate BotPenguin with Zoho Desk
      • Integrate BotPenguin with SupportBee CRM
      • Integrate BotPenguin with Wealthbox CRM
      • Integrate BotPenguin with SendInBlue
      • Integrate BotPenguin with Apptivo CRM
      • Integrate BotPenguin with Freshdesk CRM
      • Integrate BotPenguin with Help Desk CRM
      • Integrate BotPenguin with Helpcrunch CRM
      • Integrate BotPenguin with Jira CRM
      • Integrate BotPenguin with KarmaCRM
      • Integrate BotPenguin with LiveAgent CRM
      • Integrate BotPenguin with NetHunt CRM
      • Integrate BotPenguin with Plivo CRM
      • Integrate BotPenguin with Recurly CRM
      • Integrate BotPenguin with Shipway CRM
      • Integrate BotPenguin with Zoho Projects
      • Integrate BotPenguin with Zoho CRM
      • Integrate BotPenguin with TeamGate CRM
      • Integrate BotPenguin with Agile CRM
      • Integrate BotPenguin with Pipedrive
      • Integrate BotPenguin with Drip CRM
      • Integrate BotPenguin with Google Calendar
      • Integrate BotPenguin with Groove
      • Integrate BotPenguin with Helpdocs
      • Integrate BotPenguin with Bitrix24
      • Integrate BotPenguin with GetResponse
      • Integrate BotPenguin with Freshworks CRM
      • Integrate BotPenguin with Insightly CRM
      • Integrate BotPenguin with Nimble CRM
      • Integrate BotPenguin with Nutshell CRM
      • Integrate BotPenguin with OntraPort CRM
      • Integrate BotPenguin with HubSpot
      • Integrate BotPenguin with WebHoper
      • Integrate BotPenguin with EngageBay
      • Integrate BotPenguin with Frontapp
      • Integrate BotPenguin with Copper
      • Integrate BotPenguin with Salesflare
      • Integrate BotPenguin with No CRM
      • Integrate BotPenguin with Helprace
      • Integrate BotPenguin with Flowlu
      • Integrate BotPenguin with Pipeline
      • Integrate BotPenguin with Zingtree
      • Integrate BotPenguin with Salesforce CRM
      • Integrate BotPenguin with Chakra CRM
      • Integrate BotPenguin with SimplyBook
      • Integrate Botpenguin with Zoho CRM
      • Integrate Botpenguin with Zapier
      • Integrate BotPenguin with Twilio
      • Integrate BotPenguin with Make.com
    • Inbox & Chat
    • Analytics
    • Teams
      • Team
      • Business hours
      • Members
      • Role
      • Using Teams in Chatflow
    • Customer's Subscription
    • Notifications
    • Developers
    • Account Management
      • Account
      • Password
      • Delete Account
    • Frequently Asked Questions (FAQs)
      • ❓Product FAQs
        • Onboarding FAQs
        • Edit your chat flow
        • Bot Installation FAQs
        • ChatGPT FAQs
        • Inbox FAQs
        • Analytics FAQs
        • Chat Flow FAQs
        • Bot Settings FAQs
        • Profile, Team & Notifications FAQs
        • WhatsApp FAQs
        • Product Update FAQs
        • Subscription FAQs
      • 🙋‍♂️Partner's FAQs
        • Onboarding
        • Affiliate Partner
        • Implementation Partner
        • Whitelabel Partner
        • WhatsApp Whitelabel Partner
        • Add-ons FAQs
        • Subscription FAQs
        • LTD FAQs
    • Chatbot Troubleshooting
  • PLATFORM UPDATES & INFO
    • 🔥What's New
    • 🐞Raise Bugs
    • 📄New Feature Request
    • 🐧BotPenguin Roadmap
    • ✍️Platform Feedback
    • 🔹Uptime Status
  • Developer Documentation
    • Partner API Documentation
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
    • API Token & Keys
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
  • WhatsApp Cloud API by Meta
    • Setting Up Your Facebook Business Manager
    • Meta Conversation Pricing for WhatsApp Cloud API
    • Update WhatsApp Bot Profile
    • Getting a Blue Tick(previously Green Tick) on WhatsApp
  • WhatsApp Cloud API
    • GET Templates List
    • POST WhatsApp Template Message
    • POST Send Message API
  • Other
    • Terms & Conditions of Service
    • Privacy Policy
    • Service Level Agreement
    • Incident Management and Response Process
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  • Base URL
  • Access token & API keys
  • Got any questions?

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  1. Developer Documentation
  2. Partner API Documentation

Setting up environment

This page contains the basic details that you need in each API and how to access the same.

Base URL

Use the following base URL for each API that you want to use

https://api.v7.botpenguin.com/

Access token & API keys

BotPenguin provides different types of access tokens and API keys for various levels of access and functionality. This documentation explains the three types of tokens and API keys available:

1. Agency Token:

  • Usage: The agency token should be used for all agency-level APIs. This token provides access to features and functions at the agency level.

  • How to Obtain: To obtain the agency token, follow these steps:

    1. Access the "My Account" section or Agency panel in BotPenguin.

    2. Look for the agency token, and you can copy it for use in your agency-level APIs.

2. Customer Token:

  • Usage: The customer token should be used for all customer-level APIs. This token is designed for access to features and functions at the customer level.

  • How to Obtain: To obtain the customer token, follow these steps:

    1. Access the "Developer" section or customer panel in BotPenguin.

    2. Look for the customer token, and you can copy it for use in your customer-level APIs.

3. WhatsApp API Key:

  • Usage: The WhatsApp API key is specific to certain WhatsApp-related APIs and functionalities.

  • How to Obtain: To obtain the WhatsApp API key, follow these steps:

    1. Navigate to the "API Key" tab under "Whatsapp Bot Settings" in the Bot section of BotPenguin.

    2. Locate and copy the WhatsApp API key for use with WhatsApp-related APIs.

These access tokens and API keys are essential for authenticating and authorizing API requests and interactions within the BotPenguin platform. Please make sure to use the appropriate token or key based on your access level and the specific APIs you intend to access. Keeping your tokens and keys secure is crucial to maintaining the integrity of your BotPenguin account and data.

If you have any questions, you can look into our repository of FAQs, most likely, you will find your answer here, If now, write us at contact@botpenguin.com

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Last updated 7 months ago

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